Nemours is seeking a Site Chief to join our team in Bryn Mawr, PA.
As one of the nation’s leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics and primary care practices in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children – even those who may never enter our doors – through our world-changing research, education and advocacy efforts. At Nemours, our Associates help us deliver on the promise we make to every family we have the privilege of serving: to treat their child as if they were our own.
As the birthplace of the Nemours health care system, the Nemours/Alfred I. duPont Hospital for Children in Wilmington, Delaware, honors our legacy of delivering exceptional care to the children of the Delaware Valley and beyond. Ranked among the nation’s best pediatric hospitals by U.S. News & World Report and honored with the ANCC’s Magnet® Designation for excellence in nursing practice, we offer intensive and acute inpatient and outpatient services covering more than 30 pediatric specialties. We recently completed a multi-phase hospital expansion that includes new inpatient rooms, Pediatric Intensive Care Unit and Emergency Department. Additionally, Nemours duPont Pediatrics allows us to reach more children across the region through community-based physician services and collaborative partnerships with health and hospital systems.
The Site Chief is a physician leader of hospitalists who provides the vision, oversight and guidance to achieve the two primary goals of a clinical division at Nemours: 1. Superior health care service to our patients, and 2. Satisfying professional careers for our health care providers and other associates. The Site Chief’s vision, strategy and tactics must be developed and implemented in harmony with that of the department, and must be consistent with the Nemours Mission and Strategic Destination. Nemours leadership will allocate the necessary resources, authority and autonomy to provide the Site Chief with the tools necessary to be successful in this role.
The Site Chief is an active and respected clinical member of the division and is considered an expert in her/his field. She/he is charged with the clinical, administrative and academic performance of the division. The Chief leads the effort to achieve the division’s strategic, clinical, academic, operational and financial goals within the constraints and resources provided. The Chief supports the Department Chair in determining the division's and department’s strategic goals and works collaboratively with other medical and administrative leaders at Nemours to develop and achieve these goals.
Scope of Practice Define the scope of practice of their division consistent with the mission and goals of Nemours. She/he will collaborate with leadership to create and seek new initiatives to further the Nemours mission, which can bring value to Nemours and its patients both within and external to their specialty. In collaboration with the Department Chair and medical staff, this effort will include defining appropriate patient populations to be served, as well as executing strategic initiatives as defined by Nemours goals and strategic plans.
Clinical Service Identify and obtain resources to optimize clinical services. The Site Chief will identify those positions or roles within the division necessary to advance the Nemours mission. She/he will monitor and support division members in achieving appropriate goals for: • patient access • patient volume • physician availability and training • productivity • quality improvement
Physician and Care Provider Satisfaction Responsible for contributing to an environment that enhances the professional development of her/his division members with the goal of achieving a highly motivated physician and allied professional group. The Chief should be attentive and responsive to the professional needs of the faculty, nurture staff in their professional development, and monitor work-life balance with the goal of achieving the best possible opportunities for professional advancement and satisfaction. The Chief should be active in supporting an institutionally funded and maintained mentoring program and career advancement for all faculty, administrative and nursing staff. She/he is expected to advocate for the financial support of division members within the available Nemours structures.
Academic Mission Expected to support the Nemours missions of Research and Scholarly Activity, as appropriate to the scope and resources of the specific division. • She/he will contribute to a culture that supports scholarship and research activities consistent with, but not limited to, the Nemours Research Strategy and those of our institutional partners. The Chief will also foster the attainment of external funding within and/or outside the areas of inquiry defined by Nemours Research Strategy. She/he will define a scholarship goal for each member of the division, and monitor and facilitate success. The Chief should also have personal scholarship goals and ongoing achievement. These will be consistent with the scope and resources of the specific division. • Facilitate regional and national recognition for academic and clinical divisional activities. • She/he will encourage and support clinical training and education for medical students, residents and fellows as institutionally appropriate, and will seek both intramural and extramural funding to expand educational goals. • She/he will support and mentor division members in the development of their research and scholarship in order to achieve promotional targets as defined by Nemours, our institutional partners and the departmental vision.
Fiscal Stewardship and Operational Management • Assist the department administration in developing the division’s annual operating and capital budget consistent with the department’s vision and strategic initiatives and the Nemours operating and capital budgets. • Explain and discuss within the division Nemours financial and budgetary constraints as they arise. • Help ensure adherence to the approved annual divisional operating budget. • Support achievement of defined productivity goals and complement educational efforts by Nemours regarding the physician compensation plan. • Contribute to divisional associate compliance with Nemours policies and procedures, including areas such as coding and billing, completion of mandatory annual training, actions related to patient satisfaction, various initiatives and workplace behavior.
Supporting Nemours Desired Physician Behavior Exemplify the Nemours Standards of Behavior and support the division members’ efforts in educating and ensuring that the Nemours Standards of Behavior are practiced by all staff. She/he will provide regular feedback to divisional members related to the Nemours Standards of Behavior.
Collaboration within and External to Nemours Represent or identify representation as content expert for Nemours in the clinical and academic inquiries pertinent to the division, and will represent or identify representation for all inquiries pertinent to the division from entities within or external to Nemours. In addition, the Chief will be the "face" of Nemours in their specialty and will build external relationships, expand the sphere of influence, advocate for improvements and change within the specialty, and seek external support and philanthropy. The Chief needs to be present or agree to an appropriate representative for meetings and discussions that significantly impact his/her division or their clinical area of expertise.
Patient Satisfaction – Work with Medical Director to ensure the division’s actions and initiatives are in support of the Nemours' strategic destination of being a leading child health system as defined by the Nemours strategy, including Press Ganey or other selected measures. • Develop and maintain a family-centric environment and culture to ensure service and operational excellence that maximize patient satisfaction, outcomes and impact within and beyond Nemours. • Ensure progress towards the goal of achieving “top 5%” for patient satisfaction. • Implement actions that will demonstrate family-centered care, ease of access to services, service and clinical excellence.
Patient Safety and Quality of Care – Work with Medical Director to ensure clinical quality improvement and patient safety. • Ensure that staff is appropriately trained, assigned and have opportunities for professional development. Provide expectations and feedback. • Ensure progress towards the goal of achieving “top 5%” for quality health outcomes.
Staff Development and Organizational Capability Building – Recruit and retain well-trained and qualified professional staff to the division within the clinical needs and compensation policies of Nemours.
This is a leadership role which requires at least 5 years of leadership experience. • Excellent interpersonal, leadership, training and communication skills. • Ability to work closely and professionally with nursing and ancillary departments in an effort to maintain a teamwork approach to family-centered care. • Ability to motivate and influence work group to achieve consistently high quality of work. • Ability to identify problems, propose solutions and create systems to correct problem. • Ability to collaborate and engage others in continuous process improvement. • Ability to share knowledge and serve as a resource for internal and external stakeholders.
For more information or to submit CV online, please visit http://careers.nemours.org/jobs/136133/
or contact Ja’Nikka Caraballo, Physician Recruiter, (302) 298-7097; email: JaNikka.Caraballo@nemours.org
Our dedication to professionals who are dedicated to children frequently earns Nemours a spot on the list of top workplaces in the communities we serve. Our Associates enjoy comprehensive benefits, including our unique “Bridge to a Healthy Future” pediatric health plan, an integrated wellness program, opportunities for professional growth, and much more. As an equal opportunity employer, Nemours focuses on the best-qualified applicants for our openings.
Nemours is an internationally recognized children's health system that provides pediatric care for children and adolescents with chronic or complex medical conditions in Florida, Delaware, New Jersey and Pennsylvania, including Nemours Children's Hospital in Lake Nona. At Nemours, we take a whole-child approach to children’s health care — treating the whole child (not just the condition) and advancing life-changing research, prevention and education.