As one of the nation’s leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics and primary care practices in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children – even those who may never enter our doors – through our world-changing research, education and advocacy efforts. At Nemours, our Associates help us deliver on the promise we make to every family we have the privilege of serving: to treat their child as if they were our own.
Nemours is seeking a TeleImaging Business Partner (Full-Time), to join our team in either Wilmington, Delaware or Orlando, Florida.
As the birthplace of the Nemours healthcare system, the Nemours/Alfred I. duPont Hospital for Children in Wilmington, Del. honors our legacy of delivering exceptional care to the children of the Delaware Valley and beyond. Ranked among the nation’s best pediatric hospitals by U.S. News & World Report and honored with the ANCC’s Magnet Designation for excellence in nursing practice, we offer intensive and acute inpatient and outpatient services covering more than 30 pediatric specialties. In October, we will complete a multi-phase hospital expansion that will include new inpatient rooms, Pediatric Intensive Care Unit and Emergency Department. Additionally, Nemours duPont Pediatrics allows us to reach more children across the region through community-based physician services and collaborative partnerships with health and hospital systems.
Teleimaging Business Partner collaborates with Nemours and external Teleimaging partners to ensure that all business and clinical aspects of Teleimaging services are delivered to meet requirements as timely and as efficiently as possible. Builds strong working relationships and acts as a liaison with customers to create a partnership and shared vision. Strives to understand and minimize Teleimaging Informatics impacts to Operations while working to improve processes using CI principles.
Position can be located in either Wilmington, Delaware or Orlando, Florida.
Represent Nemours in collaborations with external partner operations to assist with planning processes as it relates to teleimaging, in the support of Nemours & External local clinical and business requirements, and with others as needed at the Enterprise level.
Partners with Enterprise Imaging Informatics and other IT resources to define scope and functionality of requests, serving as a conduit between the customer community and Nemours.
Facilitate best practices and quality assurance efforts on behalf of Nemours clinical and business operations at implementation as well as throughout the partner relationship.
Regular site visits to build and maintain close relationships with the business and clinical units.
Analyze and resolve or mitigate escalated issues that have the potential to jeopardize the ability to meet agreed upon deliverables or service levels.
Initiates communication and collaboration with customers to assess information gathered from multiple sources to analyze needs and set reasonable customer expectations regarding scope, cost and timing.
Serve as an integral part of the Business Development team and participate in such strategies which expand the outreach of Nemours Teleimaging service lines.
Actively pursues opportunities to expand teleimaging service lines by way of establishing new partner relationships and/or expanding on existing services.
Identify and target appropriate community referral sources for increased referrals and admissions to Nemours services and facilities.
Bachelor's Degree required.
Minimum of three (3) years experience required.
Possess a professional caliber to reflect an executive level professionalism and be someone who can act and be perceived as Senior Leadership.
Effective communication skills and responsiveness with the ability to listen, respond, and share information in a way that gets results. Teleimaging Business Partner must be articulate, trustworthy, flexible and a creative thinker with the ability to problem solve and troubleshoot.
Teleimaging Business Partner must be a relationship seller with the ability to create a dialogue-based, consultative, long-term partnership with the community referral sources and their staff.
***External Applicants - Please be advised if you apply to this position, you will be asked to take an assessment as part of the application process. This could add an additional 20 to 45 minutes, based upon the assessment that corresponds with this position. Please allow yourself enough time to complete the test, as you will not be able to save your application and come back to complete it at a later time. Do not use your mobile phone to apply to this position; our assessment is not compatible with mobile devices at this time ***
Our dedication to professionals who are dedicated to children frequently earns Nemours a spot on the list of top workplaces in the communities we serve. Our Associates enjoy comprehensive benefits, including our unique “Bridge to a Healthy Future” pediatric health plan, an integrated wellness program, opportunities for professional growth, and much more. As an equal opportunity employer, Nemours focuses on the best-qualified applicants for our openings.
Nemours is committed to improving the health of children. As a non-profit children’s health organization, we consider the health of every child to be a sacred trust. Through family-centered care in our children’s hospitals and clinics in Delaware, New Jersey, Pennsylvania and Florida, as well as world-changing research, education and advocacy, Nemours fulfills the promise of a healthier tomorrow for all children — even those who may never enter our doors. Nemours began more than 70 years ago with the vision of Alfred I. duPont to improve the lives of children and to do whatever it takes to prevent and treat even the most disabling childhood conditions. Today, through our children’s hospitals and health system, we directly care for 250,000 children annually in Delaware Valley and Florida, including families who travel from across the country and world to see our specialists — treating every child as we would our own. We also reach beyond the walls of our hospitals and clinics to be a voice for children on a national and international level, and to lead the way in prevention, intervention, education, and research. Nemours is growing to better serve the children and families in our ca...re. We have 1.1 million square feet of space currently devoted to providing children’s healthcare or under construction, all designed with significant input and advice from our patients and families.