MetroWest Medical Center is the largest community health care system between Worcester and Boston. MetroWest Medical Center is committed to providing high quality, comprehensive care, at a location close to home. The 307-bed regional healthcare system includes Framingham Union Hospital, Leonard Morse Hospital in Natick and the MetroWest Wellness Center. MetroWest Medical Center has been named to the 2019 America s 100 Best Hospitals List by Healthgrades.
GENERAL SUMMARY: Under general supervision of Charge Nurse or a Registered Nurse and according to established department policies and procedures, maintains appropriate level of supplies and cleaning of equipment. Assists with observation and moving and restraining of patients as necessary. Provides services to adult, geriatric, and pediatric patients as instructed. Ensures quality and safe delivery of care to patients in the following age groups: All ages; School age; Adolescent; Adult; Geriatric.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Checks in with charge nurse for assignment
Obtains report from patient s nurse prior to starting assignment to include reasons for constant observation, level of constant observation, precautions, level of awareness, communication status, mobility, dietary restrictions, safety concerns, status for visitors
Able to follow and understand level of constant observation for patient assigned by nurse
Maintains constant visual contact including if going with patient to other departments for tests or diagnostics, while patient in bathroom and when visitors are present
Does not leave patient unattended or out of view (constant observer will schedule breaks with the patient s nurse and stay with patient until another constant observer comes to take your place while on break)
When in room, keeps patient in view at all times
Does not shut door to bathroom when patient using it, keeps patient in view
Does not leave room to get supplies or anything else
Documents on constant observer flow sheet every 15 minutes or more often as nurse instructs
Calls for assistance as nurse instructs per hospital policy
Keeps patient door will be open/partly open at all times
Maintains level of constant observation at all times
Keeps sharp/dangerous items out of room (plastic cutlery only, no lighters, no guns/knives)
Assists nurse to inspect all items brought in by visitors, nurse will instruct you if assistance is needed
Does not keep scissors in your pocket
Does not have items around your neck (ID badge, stethoscope)
Does not allow patient to leave room unless the nurse allows it
Does not try to physically restrain patient, do not physically block a patient attempting to leave, follows at a safe distance, calls for help using instructions given by nurse. If a patient leaves the room, calls for help immediately. Does not follow a patient without calling for help. Follows hospital specific code to call for this situation
Does not allow patient to leave area including to go to other departments unless nurse allows, if a transporter arrives to take patient off the area, asks nurse if this will be allowed
Assists patients in/out of bed and to/from bathroom as ordered activity level permits
Informs nurse immediately if patient expresses desire to harm self
Maintains confidentiality of all patient information
Refrains from discussing patient and information with anyone other than staff assigned to patient or patient s physician
Respects the patient s rights with concern for safety as a priority
Listens and acknowledges patient s feelings
Conveys compassion, empathy and understanding
Patient has control of the choice of TV station
Do not have personal electronics or anything that takes your attention from patient (iPod, CD player, Game boy, phone, books, magazines)
Do not make personal phone calls, eat food, close eyes, sleep
Always have someone in the room to observe the patient before you take any breaks
Notify the charge nurse for any issues/concerns
KNOWLEDGE, EXPERIENCE AND OTHER JOB REQUIREMENTS:
1. The level of knowledge equivalent to that ordinarily acquired through completion of a High School Diploma with formal training for the team approach to patient intervention.
2. CPR certification required.
3. Completes all required online courses on duties of the constant observer, on
restraint and seclusion.
4.Completes hospital approved training in managing patient behaviors and
de-escalation techniques (i.e. CPI, SAMA).
5. Constant observer providing patient care must have completed all applicable
Job: Laboratory and Clinical Technicians
Primary Location: Framingham, Massachusetts
Facility: MetroWest Framingham Union Hospital
Job Type: Full-time
Shift Type: Nights
Employment practices will not be influenced or affected by an applicantâ��s or employeeâ��s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Internal Number: 2005036910
About MetroWest Framingham Union Hospital
Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas with 112,000 employees. Through an expansive care network that includes United Surgical Partners International, we operate 65 hospitals and approximately 510 other healthcare facilities, including surgical hospitals, ambulatory surgery centers, urgent care and imaging centers and other care sites and clinics. We also operate Conifer Health Solutions, which provides revenue cycle management and value-based care services to hospitals, health systems, physician practices, employers and other clients. Across the Tenet enterprise, we are united by our mission to deliver quality, compassionate care in the communities we serve.