Helping Save More Lives

That’s our mission. It’s our business. We are seeking an experienced leader who is passionate about making a commitment to our mission.

The Portfolio Director will have a unique opportunity to join our team and lead a team focused on developing and implementing quality improvement programs and services that result in impact, and customer satisfaction, ultimately maximizing the impact of our mission by helping to save more lives

RQI Partners is a partnership between the American Heart Association and Laerdal Medical. 

We invite you to review the requirements of the position below. If this career opportunity to create and own how you will prepare, support and lead customers to their fullest potential to impact and improve cardiac arrest survival has piqued your interest, RQI Partners wants to hear from you.

Helping Save More Lives. — Our Mission, Our Business.

Position Overview

• The Portfolio Director is accountable for their assigned program portfolio's overall discovery, development, delivery, and impact. This position leads a multidisciplinary team that solves quality improvement challenges for healthcare and public safety organizations by anticipating their needs and removing challenges with RQI programs and services.
• The Portfolio Director builds upon the success of the existing mission and business models with new and current customers. The overall emphasis of this position is to expand our lifesaving impact in collaboration with internal and external stakeholders.
•  The Portfolio Director leads a passionate team focused on enabling, empowering, and validating?that healthcare and public safety professionals and organizations are?doing the right thing, at the right time, in the right way, for the right person—with the best possible results.

Position Holder is Accountable For:

• Leadership & Team Management: Leadership and effective coordination of a team of professionals to deliver all outcomes required for organizational goals.
• Mission, Business, and Sustainability Impact – Accountable for achieving organizational goals and mission impact, business results (OKRs), and sustainability efforts. 
• Go to Market Strategies – Partners with marketing to implement value propositions, marketing campaigns, demand generation strategies, and sales enablement that results in customer acquisition, expansion, and retention.
• Adoption and Implementation - accountable for achieving the organization, subscriber, or subscription adoption requirements for the RQI portfolio of programs and services defined in each business case.
• Prepared Organization - accountable for verifying the competence of the field organization's ability to achieve all requirements necessary to position, sell, implement, and support service lines.  
• Program and Product Development User Specifications - ensures delivery and translation of user specifications for products, programs, and services into the design and technical requirements.
• Business Effectiveness - Accountable for program implementation with the field organization and achieving the business objectives (sales and adoption) for the portfolio of programs.
• Quality Improvement Strategic Initiatives – Develops and implements strategic plans for quality improvement services in coordination with internal and external stakeholders, including Laerdal, AHA, RQI Partners, and other partner organizations. 
• Simulation to Practice – Implementation of solutions that connect simulation and real-world clinical event data to enable healthcare providers to provide tailored care based on the needs of individual patients.
• Connected Ecosystem – Facilitates the creation of a connected ecosystem of healthcare providers and healthcare organizations by sharing best practices through enabling technologies.  
• Cross-Functional Collaboration - Works closely with colleagues from the platform, program, product, and operational teams to deliver the total value of our collective portfolio.?? 
• Consumer and Market Intelligence - Utilizes market research, analyzing and evaluating key market statistics, customer requirements, and competitive trends to help define market needs for quality improvement.
• Service Development and Management – Organizes rapid discovery and service initiatives in collaboration with internal and external stakeholders to ensure the correct prioritization, development, and delivery of QI programs.

• Inclusive and Accessible Design and Compliance - Ensures that QI services are utilizing best practices, having achieved, or exceeded compliance with accessibility requirements