Description

Nemours is seeking a Surgical Practice Coordinator to join our Nemours Childrens Health team in Wilmington, DE.

This position is responsible for providing direct administrative and patient care coordination support for surgeons/physicians and Advanced Practice Providers in the Department of Orthopaedic Surgery. Demonstrate excellent customer service that promotes patient, staff, and customer satisfaction and reflects the Mission, Vision, and Values of Nemours. Skills needed to successfully perform this position are the ability to prioritize, make decisions, handle problems in a calm, responsive manner, and learn quickly and independently. Must work collaboratively, be detail oriented, and use excellent verbal, written, and interpersonal communication skills.

Responsibilities:

• Coordinate scheduling of patient care activities surgical procedures, hospital admissions, and other ancillary healthcare services, including coordinating surgical date with physician and patient family, coordinating pre-operative appointments, and direct communication with OR.
• Answer physician telephone line and Ortho line patient phone calls. Handle matters independently and/or triage to appropriate parties (APN/Physician Assistant).
• Create letters of medical necessity for medical equipment and supplies, as well as letters/correspondence pertaining to surgery, school, therapy, home care, etc.
• Manage physician calendar, requiring knowledge of organizational priorities and schedules. Schedule appointments for administrative meetings and family conferences.
• Coordinate physician clinics, including monitoring clinic schedules, tracking appropriate patients scheduled, checking for overbooks and potential obstacles to clinic flow.
• Maintain physician time away submit time away and clinic cancellation requests and maintain payroll.
• Coordinate tutorials and meetings.
• Coordinate physician travel and prepare travel reimbursement forms.
• Process and maintain physician licensure, professional memberships, and medical society dues.
• Update and maintain physician Curriculum Vitae and Continuing Medical Education credits.
• Obtain insurance company authorizations for MRI, CT scans, ultrasound, etc.
• Provide back-up for scheduling line schedule, modify, and cancel patient appointments.
• Additional miscellaneous duties and responsibilities, as may be assigned from time to time by employees supervisor.

Requirements:

• High Sschool Diploma or equivalent
• Experience with MS Office, Excel, Word

About Us

Nemours Childrens Health is an internationally recognized childrens health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art childrens hospitals Nemours Childrens Hospital, Delaware and Nemours Childrens Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income.

As one of the nation's premier pediatric health systems, were on a journey to discover better ways of approaching childrens health. Putting as much focus on prevention as cures and working hand in hand with the community to make every childs world a place to thrive. Its a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever.

Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.

To learn more about Nemours Childrens and how we go well beyond medicine, visit us at www.nemours.org.